You are reading about the importance of communication between you and your broker. Lack of communication between your broker and yourself should be considered as a signal of being cheated by your broker. If your broker does not respond to your emails, answer your phone calls or provide obsolete answers to your queries, an alarm bell should ring your mind that you have probably fallen in the trap of a scam broker.
A reliable forex broker should resolve any issue raised by its clients instantly. It should provide detailed explanation and ensure good customer care for the clients. One of the worst case scenarios between the trader and its clients could be the clients’ inability to withdraw money from their accounts. An honest forex broker should not delay or hesitate to abide by it clients directions.
AlfaTrade is an exceptional Forex broker in these instances. It keeps regular communication with it clients and ensure an excellent customer care service for all of its clients. Along with weekly and monthly account details, the company regularly sends newsletters, analysis and expert opinions to its clients. It also has localized customer care service for various parts of the world. Therefore, people from around the world can get personalized solution to their problems.
AlfaTrade does not hesitate in financial transactions too. From my experience, my payments were never delayed or paused for any reason. The company has made it very easy to keep track of my account. It provides mobile platforms for my Android smartphone, so that I can keep checking my account details even when I am not in front of my PC. There is an iPhone version of the app too.